Warranty, Support & Insurance
We warranty our products for 12 Months after purchase.
If there are any product failure, on photographic evidence, or return of the item/assembly at the cost of the customer, we will replace, repair or return the item at our discretion.
This warranty includes a twelve month period where we will provide unlimited free email support to advise on how to correct any operational problems. This includes helping new "steamers" to master their new products.
We also have a world wide insurance policy covering failure of our pressure vessels - boilers and gas tanks.